SOCIOTECH
Driving the development of responsible, ethical AI with human-centric, scalable methods.
What is sociotech?
Sociotech is the human-centric, scalable method we use to design and develop responsible, ethical AI, taking both technical and social factors into consideration throughout the development, implementation, and ongoing use of AI.
People
User skills and needs
Context of operations
Stakeholder engagement
Ethics
Ethical responsibility
Fairness and transparency
Trust and acceptance
Physical context
Environmental adaptation
Accessibility
Safety and security
Procedures
Efficiency
Consistency
Compliance
Regulatory environment
Risk mitigation
Data protection
Accountability
Data and data structure
Accuracy
Accessibility
Interoperability
Software
Functionality
Usability
Security
Infrastructure
Performance
Compatibility
Future-proofed
User skills and needsÂ
Context of operations & theory
Stakeholder engagementÂ
Ethical responsibilityÂ
Fairness and transparencyÂ
Trust and acceptanceÂ
Environmental adaptationÂ
AccessibilityÂ
Safety and securityÂ
Risk mitigationÂ
Data protectionÂ
AccountabilityÂ
AccuracyÂ
AccessibilityÂ
InteroperabilityÂ
FunctionalityÂ
UsabilityÂ
SecurityÂ
PerformanceÂ
CompatibilityÂ
Future-proofedÂ
Why do we use the sociotech method?
There are multiple challenges that prevent the adoption of responsible AI. Our sociotech method addresses these challenges.
Our expert, interdisciplinary and domain knowledge supplements your internal capacity and skillsets, and our co-design approach supports real, cultural change.
Our software engineers and data scientists work with your current systems and data to unpick the issues and provide holistic, user-friendly solutions.Â
Our ethicists are an integral part of the AI development journey, ensuring your data and associated algorithms are as transparent, explainable, fair and trustworthy as possible.Â
Our subject matter experts leverage our research-driven approach to support you throughout development, implementation and ‘Business As Usual’ making sure you get the insights you need for the problem at hand.Â
Our legal advisors, data protection, responsible AI and cybersecurity specialists provide the expert knowledge to ensure your data and insights are ethical, secure and compliant.Â
How does our sociotech method work?
1
Expert knowledge and insight
2
A user-centric,
co-design approach
3
Effective operational integration
Sociotech

Our sociotech principles
Ethics by design
Human-centric design principles
Internal and external governance
Co-design
Research-led
The tools we use when working with you:
User needs assessment
Operational context
Workflow analysis
Topic specific theoretical frameworks
AI bias assessment
Explainable AI assessment
AI Assurance assessment
Data Protection Impact Assessment
Data security controls
ML governance
ML validation
Shared responsibility model
Ethical impact assessment
Fundamental rights impact assessment
Data source assessment
Training
Our team
Engineers and
Designers
Our team of engineers and designers is dedicated to developing solutions that embody shared responsibility, transparency, accountability, and security in algorithms and user experiences.

Our team

Engineers and
Designers
Our team of engineers and designers is dedicated to developing solutions that embody shared responsibility, transparency, accountability, and security in algorithms and user experiences.
Our team
Data Scientists
Data science is at the core of the solutions we develop, with our team ensuring solutions provide robust analysis, pattern recognition and insight extraction to inform innovative decision making.

Our team

Data Scientists
Data science is at the core of the solutions we develop, with our team ensuring solutions provide robust analysis, pattern recognition and insight extraction to inform innovative decision making.
Our team
Subject Matter Experts
Our social scientists and legal experts provide crucial insight into human behaviour and societal and legal dynamics; helping to understand how society works to inform our products and services.

Our team

Subject Matter
Experts
Our social scientists and legal experts provide crucial insight into human behaviour and societal and legal dynamics; helping to understand how society works to inform our products and services.
Our team
Ethics
Our expert ethicists provide a unique insight into all facets of our solutions, identifying biases, and ensuring transparency, explainability, accountability and human-led decision making.

Our team

Ethics
Our expert ethicists provide a unique insight into all facets of our solutions, identifying biases, and ensuring transparency, explainability, accountability and human-led decision making.
Our team
Research
Trilateral is founded on robust research methods and insights, with our researchers informing best practice and continuous improvement in the development and delivery of our solutions.

Our team

Research
Trilateral is founded on robust research methods and insights, with our researchers informing best practice and continuous improvement in the development and delivery of our solutions.
Our team
Data Protection
Our data protection specialists ensure that privacy, security, and fair treatment of personal data is at the heart of our solutions, implementing robust data governance practices throughout.

Our team

Data Protection
Our data protection specialists ensure that privacy, security, and fair treatment of personal data is at the heart of our solutions, implementing robust data governance practices throughout.